Get the support you need to make the most of CryptoInsiderPro
Report bugs or technical problems
tech@cryptoinsiderpro.netPriority support for subscribers
Questions about subscriptions or legal matters
legal@cryptoinsiderpro.netResponse within 5 business days
Find quick answers to common questions
CryptoInsiderPro is an advanced cryptocurrency market intelligence platform that provides AI-powered trading signals, real-time market analysis, and comprehensive tracking tools. Our platform uses sophisticated algorithms to detect triple alignments, pump patterns, Bollinger Band breakouts, and other significant market movements to help traders make informed decisions.
Yes! While our platform offers advanced features for experienced traders, we've designed the interface to be intuitive and accessible for beginners. We provide clear explanations of signals, trading tips, and educational content. However, we strongly recommend that beginners start with small amounts and take time to learn about cryptocurrency trading risks before investing significant capital.
No, we do not provide financial advice. CryptoInsiderPro is an educational and analytical tool. All signals, recommendations, and analysis are for informational purposes only. You should conduct your own research and consult with qualified financial advisors before making any investment decisions. We are not responsible for any trading losses.
We offer two subscription plans:
Both plans include full access to all features, real-time signals, AI analysis, and optional WhatsApp alerts.
ALL SALES ARE FINAL - NO REFUNDS
We do not provide refunds, credits, or prorated billing under any circumstances. This includes cancellations mid-billing cycle, dissatisfaction with services, or non-use of the platform. When you subscribe, you will have access until the end of your paid period, but no refunds will be issued.
You can cancel your subscription at any time by:
Or you can email us at support@cryptoinsiderpro.net. Your cancellation takes effect at the end of your current billing period, and you'll continue to have access until then.
We use Stripe for secure payment processing. Stripe accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All payment information is encrypted and securely processed. We do not store your credit card information on our servers.
Triple Alignment occurs when three key indicators align simultaneously: breakout candles, high volume changes, and positive social sentiment. This powerful signal suggests strong buying momentum and potential price increases. Assets with triple alignment are highlighted in green and appear at the top of your dashboard for easy identification.
Our AI-powered pump detection analyzes multiple factors including volume spikes, price velocity, social chatter, and historical patterns to identify potential pump events. Each detected pump is assigned a safety score (Pump Guard) from 1-100, helping you assess risk levels. We use neural networks trained on historical pump patterns to provide accurate assessments.
Yes! Subscribers can enable WhatsApp notifications to receive instant alerts for triple alignments, significant breakouts, and pump detections. To set this up, go to your Account Settings and enter your WhatsApp number (include country code). You can customize which alerts you receive and toggle notifications on/off at any time.
Market data and prices are updated in real-time throughout the trading day. Our AI analysis runs continuously, with signal calculations updated every 5-15 minutes. Volume metrics are captured hourly to maintain accurate historical trends. You'll always see the most current information available from our exchange data sources.
We track all major cryptocurrencies and many altcoins available on Kraken exchange, including Bitcoin, Ethereum, and hundreds of other assets. Our system automatically syncs with Kraken to ensure we're tracking the most actively traded pairs. You can pin your favorite assets for quick access and focused monitoring.
Bollinger Bands are volatility indicators that create upper and lower price boundaries based on standard deviations from a moving average. A breakout occurs when price moves beyond these bands, potentially signaling a strong trend. Our system monitors these breakouts in real-time and combines them with volume data to identify high-probability trading opportunities.
To pin an asset, click on any cryptocurrency card in your dashboard and click the pin icon in the detailed view. Pinned assets appear in a dedicated section at the top of your dashboard for easy access. You can pin up to 10 assets. To unpin, simply click the asset card again and toggle the pin off.
Step-by-step setup:
Pro tip: Start with the monthly plan to test the platform, then upgrade to quarterly to save 33%.
Dashboard sections explained:
Click any asset card to see detailed charts, historical data, and deep analysis.
Key signal types:
Important: Signals are informational tools, not trading advice. Always do your own research and use proper risk management.
Maximize your success:
Entry timing strategies:
Remember: Good entry timing is crucial. Patience often leads to better risk/reward ratios.
RISK WARNING
Cryptocurrency trading carries significant risk. No signal is 100% accurate, and you can lose your entire investment.
Key risks to understand:
Risk management rules: Never invest more than you can afford to lose, use stop losses, diversify positions, and start with small amounts.
Protection strategies:
Our AI analyzes historical patterns to identify risky pumps, but always exercise caution with sudden, unexplained price surges.
Day trading is the practice of buying and selling assets within the same trading day to profit from short-term price movements. Day traders typically close all positions before the market closes to avoid overnight risk.
Key characteristics:
How CryptoInsiderPro helps: Our real-time signals, triple alignment detection, and instant alerts are perfect for day traders who need to act quickly on market opportunities.
Swing trading involves holding positions for several days to weeks to capture medium-term price movements. Swing traders aim to profit from price "swings" or trends.
Key differences from day trading:
How CryptoInsiderPro helps: Our historical data, trend analysis, and Bollinger Band breakout detection help identify optimal swing trade entry points.
FOMO (Fear Of Missing Out) is the anxiety that drives traders to buy an asset after it has already made a significant move, fearing they'll miss out on further gains.
Why FOMO is dangerous:
How to avoid FOMO: Wait for pullbacks, use our signals to identify entries before major moves, set price alerts instead of constantly watching, and stick to your trading plan.
A stop loss is an order to automatically sell your asset when it reaches a specific price below your entry, limiting your potential loss on a trade.
Why stop losses are essential:
Example: If you buy Bitcoin at $40,000, you might set a stop loss at $38,000 (5% loss). If price drops to $38,000, your position automatically sells, preventing further losses if it continues to $35,000 or lower.
Market capitalization (market cap) is the total value of all coins in circulation, calculated by multiplying the current price by the circulating supply.
Formula: Market Cap = Price × Circulating Supply
Categories:
Market cap helps assess an asset's size, stability, and growth potential. Larger market caps generally indicate more established projects with lower volatility.
Liquidity refers to how easily you can buy or sell an asset without significantly affecting its price. High liquidity means you can execute large trades quickly at stable prices.
Indicators of high liquidity:
Why liquidity matters: Low liquidity can cause slippage (getting worse prices than expected), difficulty exiting positions, and increased volatility. Always check volume before trading.
Technical Analysis (TA) studies price charts, patterns, and indicators to predict future price movements based on historical data and market psychology.
Technical analysis includes:
Fundamental Analysis (FA) evaluates an asset's intrinsic value by examining the underlying project, team, technology, adoption, and market conditions.
Fundamental analysis includes:
CryptoInsiderPro focus: We specialize in technical analysis with AI-powered pattern recognition, volume analysis, and real-time signals. For best results, combine our TA signals with your own fundamental research.
CryptoInsiderPro works best on modern browsers including Chrome, Firefox, Safari, and Edge (latest versions). We recommend keeping your browser updated for optimal performance and security. The platform is also fully responsive and works on mobile devices.
First, check that you've enabled alerts in your Account Settings and verified your phone number. Make sure you've included the correct country code (e.g., +1 for USA). If you're still not receiving alerts, check your spam/junk folder, verify your subscription is active, and contact our support team at tech@cryptoinsiderpro.net for assistance.
On the login page, click "Forgot Password?" and enter your email address. You'll receive a password reset link via email within a few minutes. Check your spam folder if you don't see it. The reset link is valid for 1 hour. If you continue to have trouble, contact support@cryptoinsiderpro.net.
Comprehensive guides on using all features of CryptoInsiderPro, understanding signals, and maximizing your trading potential.
View DocumentationReview our Terms of Service and Privacy Policy to understand your rights and our commitment to protecting your data.
Send us a message and we'll get back to you as soon as possible