At CryptoInsiderPro ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency market intelligence platform and services.

By accessing or using CryptoInsiderPro, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address and password (encrypted).
• Profile Information: Optional phone number for WhatsApp alert notifications.
• Payment Information: When you subscribe to our services, payment information is processed securely through Stripe. We do not store your complete credit card information on our servers.
• Communications: If you contact us for support or feedback, we may collect your name, email address, and the content of your messages.

1.2 Information Automatically Collected

• Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Log Data: Server logs including access times, pages viewed, and system activity.
• Cookies and Tracking: We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage.

1.3 Trading and Market Data

• Asset Preferences: Cryptocurrency assets you pin, track, or show interest in.
• Alert Settings: Your notification preferences and alert configurations.
• Trading Activity: Information about signals you view, market analysis you access, and trading opportunities you explore.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver cryptocurrency market analysis, trading signals, alerts, and educational content.
• Personalization: Customize your experience based on your preferences and trading interests.
• Notifications: Send you real-time alerts about market opportunities, triple alignments, breakouts, and other significant events via email or WhatsApp (with your consent).
• Account Management: Manage your account, process payments, and provide customer support.
• Platform Improvement: Analyze usage patterns to improve our AI algorithms, features, and user experience.
• Security: Detect and prevent fraud, abuse, and security threats.
• Legal Compliance: Comply with legal obligations and enforce our terms of service.
• Communication: Send administrative messages, updates about our services, and respond to your inquiries.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Supabase: Database hosting and authentication services.
• Stripe: Payment processing for subscriptions.
• Netlify: Web hosting and content delivery.
• WhatsApp Business API: Alert notifications (only if you opt-in and provide your phone number).
• Kraken API: Cryptocurrency market data (no personal information shared).

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is encrypted using HTTPS/TLS protocols.
• Password Protection: Passwords are hashed and encrypted using secure algorithms.
• Access Controls: Row Level Security (RLS) policies ensure users can only access their own data.
• Database Security: Our database is hosted on secure infrastructure with regular backups.
• Monitoring: Continuous monitoring for security threats and suspicious activity.

While we take reasonable steps to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law. Market data, aggregated analytics, and de-identified information may be retained indefinitely.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can access and export your personal data through your account settings.

6.2 Correction

You can update your account information at any time through your profile settings.

6.3 Deletion

You can request deletion of your account by contacting us at support@cryptoinsiderpro.net.

6.4 Notification Preferences

You can manage your alert preferences and opt-out of notifications in your account settings.

6.5 Cookie Preferences

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

6.6 Marketing Communications

You can unsubscribe from marketing emails using the unsubscribe link in any email we send.

7. International Users

CryptoInsiderPro is operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

8. Children's Privacy

CryptoInsiderPro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Important Disclaimer